In order to evaluate the effectiveness of the service given / quality of goods delivered, please answer the following truthfully.
Please rank 1-5 each category
| Legend | Timeliness of delivery of goods/service | Quality of goods/service delivered | ||
|---|---|---|---|---|
| 5=Outstanding | 5 days ahead of service delivery | Excelent quality of goods/service delivered | ||
| 4=Very Satisfactory | 2 days ahead of service delivery | Meet all terms,responded to complaints | ||
| 3=Satisfactory | Actual date of service delivery | Did not meet all terms, responded to comlaints | ||
| 2=Unsatisfactory | 2 days delayed from delivery date | Delayed response after complaint | ||
| 1=Poor | More than 3 days delayed from delivery date | No response after complaint |